“How would we target a digital audience?”

Heard recently: “how would we target a digital audience?”

Although there’s far more overlap these days, most communications specialisms still focus on an explicit audience: public affairs on stakeholders who impact policy-making, brand marketing on end-consumers, and so forth.

But there’s no such thing as a “digital audience.” Digital is horizontal, straddling every communications discipline, and should therefore be ingrained in each.

The fact that the question is still asked, however, helps to explain why some communications professionals still feel comfortable omitting digital from their toolkit: if a “digital audience” is something entirely different, it’s for someone else to worry about.


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