Idiots with placards are given too much visibility. Every time some contentious issue makes the headlines there’ll be 20 of them holding up home-made signs bemoaning a loss of morals, demanding that someone be banished from somewhere, or proclaiming the apocalypse. And rather than be ignored, they’ll feature prominently in reporting of whatever event they crashed, and somehow be declared the face of public opinion.
Same thing online. Anything written in a prominent blog will undoubtedly attract scores of nut-jobs declaring that the author is an evil, brainless heathen whose opinions would spell the end of humanity as we know it; and yet normal people respond to these morons and even often refer to them in follow-up content as the face of public opinion. In my line of work it equates to clients saying: they all hate us, just look at the 20 critical tweets and blog comments.
It’s too easy to make a lot of noise and somehow become the face of an issue. A plea: ignore the nut-jobs, or we end up giving them credibility and lure more nut-jobs into the public space (think the fringes of the Tea-Party in the US.) Let them have their say, but let’s please not forget most people are moderate and sensible. What’s real public opinion? A million people on the streets of London to protest against an impending war. Even better, results of surveys where a proper cross-section of people are polled.